Data Deletion
How to request deletion of your account and data.
1. How to Request Deletion
Email privacy@afamops.com from the email address on your account with the subject "Data deletion request", or open a support ticket in-app asking for account deletion. We will verify the request came from the account owner before acting.
2. What Gets Deleted
Your profile, workspaces, brand data, generated content, uploaded media, activity history and analytics identifiers are deleted or irreversibly anonymised. Connected-service tokens are revoked and removed.
3. What We Must Keep, and Why
Some records are kept for a limited period because the law or basic accounting requires it: payment and invoice records (tax and financial regulations), records of consent and deletion requests themselves (to prove we honoured them), and security logs needed to investigate fraud or abuse. These are kept only as long as legally necessary and are not used for any other purpose.
4. Timelines
We confirm receipt within 72 hours and complete deletion within 30 days. Backup copies age out of our backup rotation within a further 35 days.
5. Third-Party Platforms
If you connected external services (for example a social or payment platform), you can additionally remove Afam Ops's access from that platform's own settings. Deleting your Afam Ops account revokes our stored tokens for those services.
6. Contact
Privacy questions or follow-ups: privacy@afamops.com.